MALLORCA CAMPERVAN EXPERIENCE

General Rental Conditions

Driver requirements

  • Minimum age: 25 years old.
  • Valid driving license (B1), or equivalent in the case of an international driver, and two years of driving experience.
  • A second driver can be added to the contract applying the same driver requirements

Minimum rental period

  • 3 days in mid and low season.
  • 5 days in high season (from mid-June to mid-September).
  • 4 days for long weekends and holidays

Security deposit

  • It includes a comprehensive insurance and 24-hour roadside assistance.
  • In anticipation of potential damages, a security deposit of 900€ for motorhomes and 700€ for campers is charged by credit/debit card at check in time
  • The security deposit will be returned once it has been verified that there are no damages or flaws. In the event of damages or imperfections, the deposit will be withheld until the damages have been assessed and the difference between the security deposit and value of the damages will be returned.

Booking process and payment method:

  • To confirm your booking, 50% of the total rental Price must be paid by credit/debit card or bank transfer.
  • The remaining 50% must be paid at check-in time by cash or credit/debit card.
  • If for any reasons beyond control of the lessor, such as breakdown, accident or similar, the motorhome cannot be delivered on the indicated day, the lessee may only claim the amount paid.

Cancellation policy:

  • With more than 30 days notice, a 100% refund of the total rental price will be received.
  • Between 30 and 15 days notice, a refund of 50% of the total rental price will be received.
  • With less than 15 days notice, no refund is possible. The total rental price must be paid.

Delivery and Return:

  • The delivery and return will take place in our facilities, in Carrer de la Alimentación núm 3 in Palma.
  • In the event that the client wants to contract a transfer/pick-up service at the airport, it will have an additional cost of 50 euros each way. Unless the reservation is for more than 5 days (in low and mid season) and more than 7 days (in high season) it will be free of charge.
  • The motorhome must be returned in the same conditions of delivery, clean inside and with the clean water tank full, and the waste water (grey water) and toilet (black water) tanks empty. Otherwise, a supplement of 25 € will be charged for filling the fresh water tank and emptying the waste water (grey water) tank, 50 € for emptying the WC (black water) tank, and/or 25 € for cleaning the interior.
  • The fuel tank is delivered full and must be returned that way. Otherwise, a surcharge of €20 plus the amount of fuel at market price will be charged.

Prohibitions:

  • Smoking is prohibited inside the motorhome.
  • Pets are allowed upon request.

Secure payment

  • Mallorca Campervan Experience
    uses a secure payment system through SLL protocols, payment system 3DSecure redirecting the data to secure servers without the merchant being able to access or store them.